Office Hours

Enrolling a Student

Registration can be done online after signing into your account! If you do not already have an account, or need to reset your password, you can follow this link. Once you are signed in, select the student you'd like to enroll, then select the class you'd like to enroll them in. Classes without current openings will allow you to add your child to the waiting list.

Mobile App Instructions

The IClassPro app is available through the Apple Store, or the Google Play store. After downloading the app, enter the organization code "thrivetc"- this will connect you to our database. Log in using your account information! If you need to create an account, you can do so here.

Tuition

Tuition is due on the first of each month.  We add tuition as a pending charge on the 25th of the prior month. We highly encourage you to enroll a card in our autopay. Autopay will run automatically on the first of the month. If you choose to make manual payments, you must do so by the first of the month. If you'd like to use a payment method other than the card you save on your account- please be sure let us know before the first of the month. Failure to pay tuition by the second of the month will result in an automatic drop from your class.

Make-Up / Absences

Makeup tokens will be issued anytime a class is cancelled, we are closed due to holiday, or if your child has an excused absence. Excused absences must be notified at least 4 hours in advance to receive a makeup token. Makeup tokens do not expire, and can be used to schedule an additional class within a 7-day window. Makeups are not transferable for tuition, and are not transferable to other students. Makeup tokens cannot be used unless the student is actively enrolled in a class. If your student has makeup tokens and they drop their class, the tokens will remain on their account to be used whenever they are re-enrolled.

Wait List

If a class is full, you may add your child to the waiting list. Waitlists are first come- first served. When an opening becomes available we will send notifications by text, email, or phone call. You will have 24 hours from the time of contact to let us know if you'd like to accept the spot. Prorated tuition is due at the time of enrollment. You may have your child on multiple waitlists and can be on waitlists for both facilities.

Testing / Leveling Up

Students are tested at regular intervals within their normal class time. Once they have passed all skills necessary for the next level, they will receive a wristband at the end of class.  They will also receive move-up wristbands when they age out of a level in the beginner's levels. When your child brings home a wristband, please note the new level on the back of the label. You can then enroll your student in a new class or new waitlist by checking in with the front desk, or by viewing classes online. If you are enrolling your student online, be sure to use the 'transfer' feature, instead of a 'new enrollment' so the tuition you paid is transferred to the new class for that month.

Drop Enrollment

Please notify desk staff of your drop before the last day of the month to avoid auto-pay processing on the first of the month. Request Form